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Jackson Air & Heat
Texas, USA
# of reviews:  28
Texas, USA
Brian Jackson

Sugar Land, TX 77487

About Us

“We are family owned and operated. Serving Sugar Land and surrounding areas for nearly 30 years. State licensed, insured and EPA certified. Member of the BBB and the Fort Bend Chamber of Commerce. Sales and Installation No High pressure sales * Honest Advice * Free Estimates * High Efficient A/C & Heating Systems* Lower Humidity * Lower Utility Bills by up to 60% * Indoor Air Quality * Duct Work & Controls * 100% Financing (wac) *Credit cards Accepted Service Fast * Dependable * Honest Service * Factory Trained * Service all Brands * Residential & Commercial.* Maintenance Contracts * Clean & Professional * Smoke Free and Drug Free”

Review Date: 2017-04-11 18:34:49
Jackson Air is great. I spoke with Connie at Jackson to get their help with a past service request. Connie was more than helpful and within a few short hours I recvd a phone call from the Service Tech who offered to show up at my house the very next morning. He quickly took care of the task, was neat and clean in doing so, and was very courteous throughout it all. Thanks Connie and Jackson Air.
- Lonestar

Review Date: 2012-09-10 17:56:50
had a very good experience with
Jackson Air and Heat. They were
very friendly and helpfull and
have fixed the problems that the
original a/c company made in the
installation of Trane system. Will
definitely use this company again.
- Charles Sakwitz

Review Date: 2012-07-20 16:48:32
Over the top service. Professional, knowledgeable, friendly. Couldn't ask for more!
- C Price

Review Date: 2012-04-11 09:11:43
I am very happy with Jackson Air. My story may be insightful to others in a similar situation. I had a problem with one of my systems (we have two) and called out my usual AC company (that big Houston company). I have been a customer of theirs for 25+ years. They told me I had a bad compressor fan motor and it would be $$ to replace. I had planned to replace our 20 year old systems this year, so I asked them for quote and called Jackson Air to also quote. To make a long story short, Jackson’s quote was thousands of dollars less than ARS (yes, them), and from speaking to Brian and Johnny Jackson, much of what ARS had quoted as system requirements were just wrong (and added $$).

This was on a Thursday afternoon, and earliest new system could be installed was Monday. Jackson Air came back out to my house to fix my bad fan motor so we could stay cool for the weekend, and found that ARS had misdiagnosed it; the problem was only a corroded wire, and we had AC for the Easter weekend.

Jackson Air came out exactly on time Monday morning and went right to work. Their technicians are very personable, polite young men. All of them took the time to introduce themselves to me upon arrival. They worked very hard and took care to not damage anything in the house (or outside). When the job was finished, one could not tell that they had even been there.

Brian and Johnny Jackson treated me like I was their very best customer and provided great customer service. His team enjoys working for them, so they must be doing something right. The new system works and looks great. As of today, I plan to be a JA customer for life.

- F. Doherty

Review Date: 2012-02-23 22:07:58
Unbeatable. A friend refered Jackson Air to me. I call on a Friday afternoon.and explained my air conditioning problem. They agreed to send a tech out the next day. It rain all day Saturday and the tech from Jackson Air came anyway.I told him that a large air condition company from Houston give me an estimate of $2,000 to fix the problem.
The tech started trouble shooting the system, and found the problem and charged me less that 10% of the "Big City Air Conditioning Company would have charged.Thank You Jackson Air.If you want fast action, you need to call Jackson.
- Eric Oldham

Review Date: 2012-01-27 10:49:46
Very happy with this experience. Mr Jackson came out and gave us an estimate. Just like their ad, there was no high pressure. Mr Jackson gave us good advice and lots of choices. We chose the Trane XL16i system. Jackson had the installation complete in one day. Danny and Alex were polite and professional. Our first bid was from custom comfort in Richmond, the salesman was very aggressive and didnt seem that knowledgeable about the Trane systems, We had researched online. We highly recommend Jackson air. The Masters
- The Masters

Review Date: 2012-01-22 21:42:29
Jackson Air and heat gives the best comfort for your home. They provide excellent customer service and satisfaction. They are very professional and take pride in their work. I would highly recommend Jackson Air and heat to anyone in the Sugar Land area.
- A.Salinas

Review Date: 2011-09-26 16:55:38
Our upstairs unit recently went out(in the midst of record breaking 100 degree plus temps!) the night before we were due to leave for an anniversary trip to Las Vegas. My mom and our daughter were going to be here in the house, so I was panicked. I called Connie at 5 pm, and she said she'd have someone out first thing the next day. My dad met the technician at our house, and although our unit was dying, they rigged it to work temporarily until we got home to deal with it. They took care of everything in such a professional manner, and made it possible for us to enjoy our anniversary trip despite the A/C problems. They had our credit card from previous visits, so we didn't have to worry about payment either. After we returned home, they immediately came out and discussed the parts that were failing on our system. The recommendation (and we agreed) was that it would more economical in the long run to replace the entire unit versus bandaging/replacing several components, so we took advantage of their interest free financing plan. It was all relatively painless considering the situation! Everyone at Jackson Air is very helpful, professional, efficient and honest! And they treat you like family!
- T Lisse

Review Date: 2011-09-15 20:28:35
Our AC stopped working a few weeks ago, so we did some research. After reading the reviews on Sugar Land, we called out one company to repair the unit. Turns out the compressor had failed, thus we decided to get several quotes. We decided to have Jackson Air do the full system replacement. Used the discount coupon on They gave us a great price and offered interest free financing. Their crew was friendly and neat. In less than 1 day, we had a completely new system. Very happy with Connie and Brian at Jackson Air. Highly recommend.
- Jeff

Review Date: 2011-06-10 23:57:03
Jackson Air and Heat is a very reliable and professional company. Their prices are competitive and their servicemen are polite and respectful. My a.c. unit was making a loud noise. The serviceman cleaned the coils, checked the unit in the attic, and replaced the fan motor. It sounds much better now and the price for the work was very fair. If anyone asks me for an a.c. referral I will tell them to call Jackson Air.
- DJMazz

Review Date: 2011-02-01 10:03:12
Contacted Jackson Air & Heat thru Excellent service.
Jill A.
- Jill A.

Review Date: 2011-01-03 18:01:50
I've been using Jackson Air & Heat for several years, and they're always great to work with. They recently replaced one of our furnaces. The work was done quickly and neatly. Danny is always very professional. We had a follow-up call on our other unit, and they came out the same day. It was a minor problem, and Brian fixed the issue and didn't even charge us. I highly recommend using Jackson Air & Heat.
- Weldon

Review Date: 2010-10-15 13:33:25
Brian Jackson installed a Trane AC/Heating system, 20 SER, I believe, in June 2009. He himself came to the house and went over all questions and volunteered the discounts he could make available. (Two other vendors sent representatives while a manager we didn't meet prepared the bid.) The installation went very smooth. With the Trane discount, Brian's online coupon, and the tax credit, the cost was reasonable. The highest electricity bill this year was $180 (we were gone about a week during the billing cycle). Before the new system we had bills of $330. The Trane AC has two compressors, a 4 ton and a 2 ton. If you kick the temperature up, the 4 ton comes on blowing hard like a hurricane and just like our previous on-its-last-leg AC, quickly reaches the desired temp. Then the 2 ton comes on--gentle and quiet--and maintains the temp, running fairly steadily which keeps the humidity low and the temp. right on the money. Since humidity is low, the temp can be set higher, and you avoid the too-hot, too cold problem.

Also, Brian has provided extensive follow up service to the duct work, which I expected to pay for, but he did for no charge. Where a 4 ft new duct connected to the old, several months after installation, condensation went through a crease in the duct and did barely visible stain to sheetrock. Brian put in a new long run and then re-insulated that connection at a Y junction. He took responsibility for something that may or may not have been caused by his work. This is rare. I recommend him without qualification.
- JackJ

Review Date: 2010-06-23 03:36:16
Our a/c was not working and we were concerned mainly about our children. When I called Jackson Air and Heat, Ms. Jackson sent technicians that same day. Danny and Gabriel gave an honest diagnose of the problem and the charges were affordable. Thank you for being a caring and honest company. Aloha!
- HerreraOhana

Review Date: 2010-05-17 19:23:33
My upstairs has been hot since I moved into this house thirteen years ago. During my annual a/c checkup, I had Roger check the duct work. He found a damper in the attic that was partially closed. Now that it is open, the upstairs stays at a comfortable temperature all day. Thanks Roger for the good work.
- Carolyn Ryan

Review Date: 2010-03-02 00:58:10
Danny & Roger were GREAT! kept my house neat and clean, and I love my new quiet air conditioner! I can sleep again. thanks guys
- aggiemom

Review Date: 2009-09-02 06:45:36
My coils in one unit had to be replaced and Jackson Air was professional, quick to get the work done and reasonably priced. Brian came out at the end to make sure they had everything they needed to get the unit out and put the new one in. We were very pleased!
- T Lisse

Review Date: 2009-01-05 17:02:18
Good price, very efficient, and pleasant staff.
- hmitch

Review Date: 2008-12-07 21:37:48
Jackson Air came out the same day I called them and were very professionel and courtious. They spent time going over my system and explained what they did.

I highly reccommend Jackson Air. I will continue to use Jackson Air for all my ac/heating needs.

Thank You Brian for having an oustanding crew that cares!!!

Dewain Natho
SugarLand Tx.
- Dewain

Review Date: 2008-05-15 06:42:02
Jackson Air did exactly what they said they would do. Nice clean installation and my house is more comfortable. Thank you Jackson Air. Highly recommend. B. Cantu Rosenberg, TX
- B. Cantu

Review Date: 2008-04-30 20:54:42
We are so pleased with our new A/C system. I can't believe the installation only took one day! My house is cool again! Jackson Air and Heat did a Great job at a great price. Thanks guys! B. Shakhshir Sugar Land, TX
- B. Shakhshir

Review Date: 2008-04-17 09:03:18
The new Air Conditioner that Jackson Air installed has cut my utility bill in half. I love my new Trane. Thank you so much Jackson Air. Highly recommend.
- S.Phillips

Review Date: 2007-09-08 16:33:36
What a great experience I had with Jackson Air. I called on a Friday with a non-emergency and told them that I was in no hurry for service. But they were here first thing on Monday morning. Brian quickly diagnosed and fixed the problem at a very reasonable cost. What surprised me the most was the follow-up call a couple of weeks later to make sure everything was still okay...What a "breath of fresh air" to find a company that actually does great work and has great customer service!!
- kmjameson

Review Date: 2007-07-06 11:01:57
My neighbor recommended Jackson Air Condition when my A/C went out. Brian came to my house and told us the bad news. It was time for a A/C. Brian gave us a written proposal with several choices. We got two other bids from other Trane Dealer in the area. Jackson Air had the best prices. So we gave them the job. And we are very glad we did. They did a great job. My house is cool and comfortable in all the rooms now. Great Job !
H. Lewis
Sugar Land
- Hlewis001

Review Date: 2007-06-13 23:29:34
Last year, we were on the verge of buying a new AC unit. We began to do research to replace our old unit. We decided on a Trane XL14i unit with Evaporator Coil. We called several places to get estimates/bids.

This year, I happened to read an article about Jackson Air Conditioning and Heat in the Upclose Magazine, so I decided to ask them to come out for an estimate. Brian came out to give us a bid, and we were pleasantly surprised to see that their units were competitively priced. Since we hadn't heard of this company, I did further research by calling BBB, Trane authorized dealer(customer service), and also checked with the local Trane sales distributor and received excellent ratings/referrals. The crew showed up on-time, and the project was done in serveral hours with excellent quality and workmanship. The quote we received was firm (not a penny more).

Jackson Air Conditioning and Heat is an authorized Trane Dealer. In summary, we feel we got excellent service, quality & workmanship for a competitive price. Thanks Brian! We will definitely be recommending your company to others.
- twang

Review Date: 2007-04-25 15:01:38
Quick service with an easy to understand explantion of what was needed and why. I ended up getting a high efficiency a/c and heating unit. The work was done in a timely manner and they were very considerate of my home.
Would definately recommend to friends and family.
- Carolyn Ryan

Review Date: 2007-02-13 00:14:32
Response to my call for service was prompt on a Saturday. My heater had suddenly stopped working. The service representative, Roger Humble, quickly found the source of the problem and made the repair. He fully explained the problem and the repair. I was pleasently surprised that the bill was very reasonable. I will call them again if I have problems with my heater or air conditioning.
- W. V. Jordan

Review Date: 2006-06-16 02:14:23
Very hardworking and the best in Sugar Land, Missouri City area! Highly recommended!
- J Smith