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First Tire & Automotive
# of reviews:  25
4 Convenient Locations
Sugar Land, TX 77478

Review Date: 2013-10-11 02:44:08
I have been a customer at the First Colony location for the past 19 years and their service has been outstanding. The latest experience involved a missing bolt on a door latch. They tracked down a source, installed the bolt and charged me $1.25!! I tried to offer more but they refused. These guys have a customer for life.
- Jim Offutt

Review Date: 2012-06-26 11:11:06
Dropped off my truck at First Tire and Auto in First Colony Saturday morning to have the State Inspection done. Excellent service, professional and dependable. Thank you First Tire & Automotive.
- Jason

Review Date: 2011-09-12 22:44:20
I have brought my car to the First Colony location for the past ten years. I have always been impressed by their honesty, integrity and good work. Last year I moved out of the neighborhood, but still bring my car back in for service.
- Mamared

Review Date: 2011-08-31 14:09:46
First Tire has been servicing my family's cars since I arrived in Sugar Land in 1995. The one time I used a different service company, I regretted it. I keep my cars for a long time (200000+ miles) so I give them regular maintenance. First Tire has excellent people (like James, Paul, and Mark at their Williams Trace store) who provide very good advice (on what needs repairing and what is not worth fixing, and what the options are), and their prices are reasonable. They have helped me in several tight-time-schedule situations getting in and out with the work done well. On the rare occasion when something was not done properly, they quickly correct the problem. I use First Tire for all my car service and for new tires. I have sons living in Austin and Houston who bring their cars to First Tire here -- because of their quality care.
- Dan Farrell

Review Date: 2010-10-28 09:51:33
The guys ar First Tire and Automotive, at 99 and 59, are amazing! I have had to have some expensive work done to my car and when I shopped around, they still beat the price. And they are friendly. I no longer go to the dealership - it is only First Tire and Automotive for me!
- Shannon H.

Review Date: 2010-04-23 18:49:29
We love First Tire! We have been using the Greatwood location for almost 7 years and have always had wonderful service! They provide the most honest and dependable auto service that I have experienced. There have been several times that we were told by the dealership that our car needed some type of service which after checking with First Tire we found out was unnecessary. We love working with them. Thanks for being so great!
- jsbarry

Review Date: 2010-02-08 22:39:46
My family and I have gone there for years and have always had great experiences. The guys know us, and we have neighborly conversations on top of receiving great service. Whenever I need to bring my car in, they try to get it in that very day and will happily give me a free ride home if I need it. Most importantly, they have been very honest with me when I ask questions and are willing to answer car questions even if I'm not bringing my car in for servicing. Thanks, First Tire & Automotive!
- Laura Watson

Review Date: 2009-12-01 18:36:10
My husband won't go anywhere else!! First Tire and Automotive has worked on our cars since we first moved to Sugar Land, some 15 year ago. nazlin
- Nazlin

Review Date: 2009-11-16 16:40:42
We have used First Tire for at least 15 years. They are very honest & pleasant to deal with. We only use our dealers for warranty work & First Tire for everything else. We wouldn't go anywhere else!
- Reck

Review Date: 2009-11-15 15:56:58
Trustworthy, honest. If it doesn't need to be fixed, they won't suggest it needs to be. If it needs to be fixed, they will fix it- correctly.

Review Date: 2009-11-11 16:36:12
I have used First Tire & Automotive for 6 plus years - why? Because they treat me like a friend, not just another customer, provide first rate work at reasonable prices, never any sales job to increase the bill. I will continue to use them.
- hank keil

Review Date: 2009-10-29 04:19:28
I found this shop on the SugarLand Network and was very pleased with their service and felt confident I was receiving honest, quality service. The staff was friendly, informative, and very helpful. The Eldridge location is tucked away behind some trees across from McDonalds. We expect to use them in the future for all our automotive needs. Make sure to mention you're a AAA member to get your discount. Thanks guys for taking care of my car. vcb
- vc_cycle

Review Date: 2009-10-08 10:51:52
I've been a loyal customer for likely 15 years. Always friendly and accomodating. I think slightly on the expensive side, but because they offer such good service, I feel comfortable paying the premium. To the best of my knowledge they have always been honest, and repairs are done in a timely and efficient manor. The staff is very stable and easy to develop relationships with such that you can feel comfortable calling them at any time to discuss an issue with them, whether or not it is going to ultimately end up that they get the repair business. I definately recommend them.
- Linda Joyce

Review Date: 2009-10-02 08:48:50
Visited the First Colony location yesterday to have a State Inspection done on my Acura. The service was great. They were very honest with what the car needed. Reasonable price, comfortable waiting room, trusting service. I'll be back.
- Jeff

Review Date: 2009-09-28 10:33:39
I went in to First Tire right before closing without an appointment and they had no problem taking me in. Guy up front was very polite and I thanked them for staying late. They fixed my flat and will be returning with my business. Great Customer Service!!!
- Sally

Review Date: 2009-08-31 08:20:53
Excellent service. My husband took our son's truck to First Tire & Automotive last week to have the tires and brakes checked before our son headed off to college. Paul is an Honest and Trustworthy man there, work was done in a very timely manner and at a very reasonable price. Four new tires, which were much needed, and new brakes and my son is on his way. Thank you First Tire & Automotive. We will be back again and again.

Review Date: 2009-06-11 15:34:40
Having just moved to the Greatwood area and needing to have my car serviced and inspected per Texas laws I thought I would Try First Tire & Automotive because they were so close to my new home. I was thoroughly impressed by their courtesy, speed, and care they gave my vehicle and myself. They even offered shuttle service and free cold water as I waited, at my election. They serviced my car and did the inspection in quick time and even brought the car to the front door. I do not expect that on every visit but, I will certainly take my automotive business to First Tire & Automotive. I had had excellent service back in Indiana and had feared what I might find here. But, my fears melted away and I have complete confidence and trust in their experience, expertize and service. Also, the prices are reasonable and they did not report finding a zillion things that needed fixing....that says a lot, doesn't it!! I'm sold and will certainly return!!
- mike bakes

Review Date: 2009-02-08 13:32:59
I have been using James and his team for 10 years at the Williams Trace location. They have worked on ALL my cars and my son's cards over the years.

Why are they the best. It is their appearance, their attitude, and the quality work they do. Are they they cheapest in town... NO and thank goodness they are not the cheapest. Great quality requires professional repair people and you have to pay for that.

I recommend James and his team to all my family and friends.

Curt Tueffert
- Curt Tueffert

Review Date: 2009-01-08 12:46:35
I have had service on my car at the Eldridge location and have been very pleased. Great customer service.
- GChauvin

Review Date: 2008-12-10 18:41:16
We take both of our cars here and have always had outstanding service. They are, honest, prompt and reasonably priced. I would not trust anyone else to service our cars. Thanks!!!
- kristenm

Review Date: 2008-12-04 21:19:10
First Tire is outstanding and I have used them for over 12 years and actually prefer them over the dealerships. Customer service is excellent and I never have any surprises on the bill.
- mcguuretx

Review Date: 2008-11-28 14:15:39
I have used these guys for several years and I really believe that they are completely honest and try to give you the best care possible for your car. They have rescued me many times when I've been in a bind. Thanks guys!
- Jenta Rose Frick

Review Date: 2007-07-10 10:27:36
Worked hard to provide the best service under an extended service agreement. Reasonable charges for non-warrantee work. Completed on time. Good communications, before work was done. Highly recommended.

- Mark Claussen

Review Date: 2006-06-07 16:46:24
In the past I have used the Chevy dealer Service Dept, but got tired of the big dealer / corp I decided to try an independent shop. I heard about First Tire & Auto thru our church. Craig & Nancy Popp are parishioners. They have 3 locations in Sugar Land. I went to the location on Williams Trace. The service I received was Excellent. There was a sense of honesty and trust in their dealing with me, that I highly value. The price for the job was very reasonable, and much less than the dealer would have charged. They juggled their schedules to accomodate my schedule. I WILL use them again, and highly recommend them to others.
- Lonestar

Review Date: 2006-05-08 00:40:35
Local family owned and operated - people you can trust to only do whats needed